FAQ

Different roofers have different preferences when it comes to attic ventilation products. It is more important to have the correct amount of attic ventilation rather than a certain product. Correct attic ventilation must include intake and exhaust. It is critical that these are balanced, meaning the same amount of NFSI (net free square inches) is down low on the roof or soffit (intake) to let air in the attic, and up high on the roof (exhaust) to let air out of the attic. An example of intake ventilation would be soffit vents or an Edge Vent™ system. Examples of exhaust vents would be ridge vent, turbines, or power vents. To satisfy most building codes you must have at least 1 square foot of ventilation for every 300 square feet of attic floor. However, for hot climates most experts recommend 1 square foot of ventilation for every 150 square feet of attic floor, equally balanced between intake and exhaust.

Short answer: Yes

Long answer: If deductibles are “covered” what that means is that your roofer falsified an invoice to your insurance company. Let’s say the total work was for $20k and you have a $2,000 deductible. Your contractor says they will do the work for $18k and “cover” your deductible. They send you an invoice for $18k. But if they send that same invoice to the insurance company, your insurance company will only send you $16k because you are responsible for your $2,000. So the roofer has to falsify an invoice telling the insurance company they charged $20k when they really only charged $18k. This is illegal and people have gone to jail for this. Play at your own risk! Additionally, insurance companies do not make billions by overpaying on claims… if your contractor is performing work for even less than what insurance has bid, that should raise some red flags.

Sometimes rotten decking or rafter damage is not visible during the initial inspection. It might be in an area of the attic that was not accessible or the rot was only on the surface of the decking and could not be seen from underneath. Other times, when there is slat decking, the wood can split once the old nails are removed. When this happens the first thing we do is stop working then take photos.Any time an issue arises on a project that affects the cost, we always get approval on any change orders before continuing the work. Most of the time when this comes up it is only in an isolated area. Each area usually only costs $80-$200 to fix. If we are dealing with insurance, we will also contact your insurance company and receive written approval before continuing.

Due to the heat, most asphalt shingles last 15-25 years in Texas depending on the shingles thickness. With asphalt shingles especially, proper ventilation plays a large role in the longevity and health of your shingles.

We might be a bit biased on this one, but we think there are certain boxes the best roofing companies always check off. Here’s a list of what we think your roofer should have.

1. Liability Insurance Policy of at least 1 million for residential and 2 million for commercial.
2. Physical office and staff- This might not seem like a big deal, but having a permanent office space means your roofer is likely local and in it for the long run. You might be surprised how many roofing companies are really just “side hustles”.
3. Voluntary Memberships - Since there are no state required roofing licenses in Texas, it’s a must for your roofer to be a part of at least one private roofing association. This shows your company is dedicated to staying up to date on the greatest and latest practices and has their finger on the pulse of the industry as it pertains to ethics, legal, and insurance. We are part of the NTRCA and RCAT.
4. Certified Crews- It’s ok for your roofer to use subcontracted crews, but be sure those crews are certified by at least one shingle manufacturer. This ensures that the guys physically installing your product have proper training.
5. Longevity in business- Every company has to get their start, but roofing is a tough business to break into. 80% of roofing companies fail in the first 2.5 years in business. That number rises to 96% after 5 years. This is mainly due to mismanaging finances, underbidding work and the lack of resources to fulfill warranty obligations. You want your roof installer
6. Labor warranties - If a roof was installed incorrectly it might not begin leaking for a few years, possibly longer. If your roofer is offering less than a 5 year warranty, understand you are taking a pretty decent risk. We offer a 10 year warranty on all of our labor.

Synthetic tiles and shingles are molded polymer (plastic) products designed to appear like slate, tile, and wood shake shingles. They provide an elegant aesthetic, are much more affordable than their authentic counterparts, and are lightweight enough to go on almost any structure. They also last 2-3 times longer than traditional asphalt shingles. Many of these products are made with thermoplastics, which are able to be melted down up to 7-10 times to be used for other plastic products, making this a great option for the environmentally conscious consumer.

This varies from company to company, but typically you have anywhere from 12-24 months to file a claim after the weather event occurs. You do not need to rush to file a claim, the first thing you should do is call a roofer to see if you have any damage. Deductibles are on the rise and the idea of getting a “free roof” from your insurance company is becoming less common. If the roof damage is minor and you file a claim anyway, your deductible might be more than the cost of repairs, leaving you with a project you are obligated to complete and pay for out of your own pocket.